Wireless Services Department

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AT&T

Yes, AT&amp;T is proud to offer <a href="/buy/phones/browse/att-certified-preowned" rel="noreferrer noopener" target="_self">AT&amp;T Certified Pre-Owned cell phones</a>, including older model iPhones.

There are a variety of certified pre-owned iPhones available, including <a href="/buy/phones/apple-iphone-15-pro-max-certified-pre-owned.html" rel="noreferrer noopener" target="_self">iPhone 15 Pro Max</a> and <a href="/buy/phones/apple-iphone-15-certified-pre-owned.html" rel="noreferrer noopener" target="_self">iPhone 15</a>.&nbsp;

Check out <a href="/buy/phones/browse/att-certified-preowned" rel="noreferrer noopener" target="_self">all available refurbished iPhones at AT&amp;T</a>.&nbsp;

Yes&mdash;if you are within the 14-day return period, you can return your AT&amp;T Certified Pre-Owned device using a prepaid shipping label. To request a return shipping label, please contact us at <a href="tel:+18003310500">800.331.0500</a>. Restocking fees may apply.

When returning your device, be sure to include:&nbsp; 
&nbsp;

<ul role="list">
	<li paraeid="{e78a9a0e-0245-4df1-bcf5-6465093b1363}{117}" paraid="1202071350">The AT&amp;T Certified Pre-Owned device, free of physical or liquid damage (normal wear and tear is acceptable)</li>
	<li paraeid="{e78a9a0e-0245-4df1-bcf5-6465093b1363}{117}" paraid="1202071350">Any accessories that were included with the device&nbsp;</li>
	<li paraeid="{e78a9a0e-0245-4df1-bcf5-6465093b1363}{117}" paraid="1202071350">The invoice</li>
	<li paraeid="{e78a9a0e-0245-4df1-bcf5-6465093b1363}{117}" paraid="1202071350">The original AT&amp;T packaging 
	&nbsp;</li>
</ul>

For more details on the return process, please review the <a href="/shop/wireless/returnpolicy.html?tab=3" rel="noreferrer noopener" target="_self">AT&amp;T Wireless Return Policy</a>.&nbsp;

The 14-day return period begins the day after your AT&amp;T Certified Pre-Owned device ships.

AT&amp;T offers a limited 90-day warranty to the owner of an AT&amp;T Certified Pre-Owned device. This warranty covers malfunctions not caused by physical or liquid damage and is valid for 90 days from the date of purchase.&nbsp;

This warranty provides you with specific legal rights, and you may have additional rights that vary by state.&nbsp;

To make a warranty claim for your AT&amp;T Certified Pre-Owned device, call <a href="tel:+18003310500">800.331.0500</a> or <a href="/support/article/wireless/KM1044996" rel="noreferrer noopener" target="_self">learn more</a>.&nbsp;

The limited 90-day device warranty does not cover malfunctions in the AT&amp;T Certified Pre-Owned device caused by <a href="/support/article/wireless/KM1000680" rel="noreferrer noopener" target="_self">physical or liquid damage</a>.

Not all AT&amp;T Certified Pre-Owned devices include accessories, but some may come with a cable.

Good news&mdash;AT&amp;T also provides a limited 90-day warranty on any accessories included with your AT&amp;T Certified Pre-Owned device.

Certified Pre-Owned Phones: Quality Used Cell Phones | AT&T

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