Protect your AT&T account

Wireless Account Lock

Turn on Wireless Account Lock to disable some transactions and account changes for all devices and lines on your account. Review Wireless Account Lock details

AT&T ID or password

Update your AT&T ID if it’s easy to guess, or it’s been compromised.

Use a unique password for your account. Try to create a long one with a mix of uppercase and lowercase letters, numbers, and symbols. If you have more than one ID, use different passwords for each one. Always make sure to change your password if you think someone has accessed your account. Find out how to change your AT&T ID or reset your password.

Passcode and extra security

Use an account or extra security passcode to confirm it’s you when accessing your account.

• Account passcode is used when you visit a store or call us.
• Extra security passcode is used when signing in to your wireless account online.

Learn how to change a passcode or extra security

Contact info

Make sure your account info is up-to-date. You can:

• Change your contact email address if you don’t think your email is private.
• Review the phone numbers on all your accounts. Make sure you note which phone number has permission to reset your password.

Learn how to update your contact info