Do you suspect an email is fake or wasn’t sent from AT&T? Don’t open it, click any links, or open any attachments. These links or attachments can install malicious software or viruses on your device.
There are several warning signs you should look for. A fake email might:
If you think an email is malicious, here’s how to address it right away:
Here are common examples of fake emails, so you can recognize, report, and remove any that you identify as fake:
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The message says your email inbox messages are pending or were put on hold due to a recent webmail upgrade.
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The subject line refers to shutting your account down. The email asks you to verify your account.
Account Sign-in
The subject line claims that you have a new or past-due account balance. The email wants you to sign in to your account with a link they provide.
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The email looks like a payment confirmation. It asks you to open an attachment or click on a link to review payment details.
Good to know: You may get other fake communications, not just email. You could get text messages, phone calls, and even messages on social media. Hackers are always thinking of new ways to scam people. Don't share anything if you're not sure that the website you're visiting is an AT&T website.
AT&T Security is dedicated to protecting you from all forms of fraudulent activity. These activities may impact your security and stop you from using our services. We're working to block all known scripted and malicious sites.
You can protect your devices with AT&T Security products.
Do you have AT&T Internet? Protect yourself and your devices with AT&T AntiVirus Plus powered by McAfee®. This security solution is free to qualified customers. It includes anti-virus, anti-spyware, and firewall protection so that you can surf, search, and shop online with confidence
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The AT&T ActiveArmorSM mobile security app scans your mobile device and installed apps for malware. It looks for Trojans, worms, spyware, and other suspicious software.
AT&T ActiveArmor mobile security scans on demand and whenever a new app gets installed. If you select Monitor File Settings, the app also monitors your files. Learn how to get the AT&T ActiveArmor mobile security app.