Use AutoPay to pay your wireless or internet bill each month. Learn how to update your payment method or pause your AutoPay.
You can use your bank account, debit card, or credit card to sign up for AutoPay. AutoPay methods using a credit card will have an earlier draft date. AutoPay using a debit card or bank account will draft closer to your bill due date.
Here’s how to change your payment method:
Good to know: If the payment method you choose is the same as you used before, the update takes effect immediately. Example: You’re using a checking account and changing to a different checking account.
If the payment method you choose is a different payment type, the change may take up to two business days. Until the change is complete, we’ll make automatic payments using your previous card or bank account. Example: You’re using a debit card and changing to a checking account.
You can pause AutoPay for a month, but you still have to pay your bill by the due date. AutoPay will resume as usual the next month. Here’s how to pause:
Heads up: You can’t pause AutoPay if:
If you pause AutoPay for more than one month, AutoPay and any AutoPay discounts may be removed from your account.
You can stop AutoPay and pay your bill yourself. If you want to get a paper bill in the mail, you’ll also have to cancel paperless billing. You can’t discontinue AutoPay if your service or credit status requires automatic payments.
FYI: Removing AutoPay also removes any associated discounts. You'll get a late charge if you don't pay your bill in full by the due date.