Question 1

Can I bring my own phone when switching to AT&T?

Accepted Answer

Yes, you can bring your own phone when switching to AT&T. AT&T supports a wide range of devices, making it easy for you to switch while keeping your current phone.

Check your phone’s compatibility and learn more about how to bring your own device to AT&T

Question 2

What are AT&T’s unlimited data plans?

Accepted Answer

Get AT&T unlimited starting at $30/mo. per line.*

No matter which unlimited plan you pick, every line gets high-speed data, 5G access¹, ActiveArmor^® security, hotspot¹, and more. Plus, you don’t need our most expensive plan to get our best smartphone deals².

AT&T Value 2.0^SM includes:
- Unlimited talk, text and data in and between the U.S., Canada and Mexico³
- AT&T 5G access¹
- ActiveArmor security¹
- 5GB of high-speed data and 3GB ⁴ of hotspot data (After 5GB, AT&T may temporarily slow data speeds if the network is busy.)
AT&T Extra 2.0^SM includes:
- Everything in AT&T Value 2.0, with 100GB of high-speed data
- 50GB ⁴ of hotspot data
- Your choice of our best smartphone deals² (After 100GB, AT&T may temporarily slow data speeds if the network is busy.)
AT&T Premium 2.0^SM includes:
- Unlimited high-speed data that can’t slow down based on how much you use
- 100GB ⁴ of hotspot data
- Unlimited talk, text and high-speed data in 20 Latin American⁵ countries at no extra cost

And with SplitPay⁶, we make it easy to share your wireless account with family, friends, roommates—whomever.

*Req's AT&T Value 2.0^SM plan, eligible AutoPay and Paperless Billing. Plan price after $5/mo. bill credit for up to 36 mos. with new BYOD smartphone on each line. Taxes & fees extra.

Question 3

How does the AT&T Guarantee work with my wireless plan?

Accepted Answer

With the AT&T Guarantee, customers can expect:

Connectivity you depend on. If there’s a network interruption, we’ll fix it fast and credit you a full day of service.¹ Guaranteed.
Deals you want. Our best deals on smartphones don't require the most expensive plan like our competitors do.² And no hidden fees or equipment charges with fiber. Guaranteed.
Prompt, friendly service you deserve. Speak to a friendly tech expert within five minutes or schedule a callback at a time that you choose.³ Plus, same or next day technician availability. Guaranteed.

Learn more about the AT&T Guarantee

Question 4

What is AT&T’s most affordable phone plan?

Accepted Answer

If affordability is top of mind, consider the AT&T Value 2.0^SM plan.

Other great ways to save include adding lines to your account, checking eligibility for AT&T Signature Savings^SM, and bundling services.

Question 5

What is AT&T’s best cell phone plan?

Accepted Answer

The best cell phone plan for you will depend on your needs. No matter which unlimited plan you pick, every line gets high-speed data, 5G access¹, ActiveArmor^® security, hotspot¹, and more. Plus, you don’t need our most expensive plan to get our best smartphone deals².

Question 6

Does AT&T have family mobile plans?

Accepted Answer

Yes, with Unlimited Your Way, you can pick a plan for each line on your account. No matter which unlimited plan you pick, every line gets high-speed data, 5G access¹, ActiveArmor^® security, hotspot¹, and more. Plus, you don’t need our most expensive plan to get our best smartphone deals².

Question 7

What carrier has the best coverage?

Accepted Answer

AT&T is the network you can depend on to stay securely connected. Our 5G network enables faster data rates with lower latency in transmitting data than previous generations, like 4G.*

Learn how to switch to AT&T

AT&T has invested more than $135 billion in our wireline and wireless networks, and we continue to invest in the network, to ensure our customers can count on us for coverage and reliability. View AT&T’s extensive coverage on our wireless coverage map

Question 8

How much does AT&T cell phone service cost?

Accepted Answer

The cost of cell phone service will vary depending on your plan choice and how many lines you have on your plan.

Get AT&T unlimited starting at $30/mo. per line.*

Consider ways to save, like adding lines to your account, checking eligibility for AT&T Signature Savings^SM, and bundling services.

*Req's AT&T Value 2.0^SM plan, eligible AutoPay and Paperless Billing. Plan price after $5/mo. bill credit for up to 36 mos. with new BYOD smartphone on each line. Taxes & fees extra.

Question 9

Do you need a 5G plan to get 5G cell phone service?

Accepted Answer

Yes, to use 5G service, you’ll need to have a cell phone plan that provides access to 5G service, be in a location with 5G coverage available, and have a 5G-capable cell phone. All of AT&T’s unlimited plans feature 5G access.*

5G phones without a plan with 5G access will still function using 4G LTE, but you won’t be able to enjoy 5G quality service. For example, if your plan only offers 4G service and you have a 5G phone, your phone will only get a 4G level of service. That’s why, to enjoy your phone’s full potential, it’s so important to have a wireless plan with 5G access. Keep in mind that to enjoy the full 5G experience with a 5G phone and a rate plan with 5G access, you’ll still need to be in an area where 5G is currently available.

Learn more about 5G and its potential benefits.

Question 10

Do AT&T cell phone plans include international service?

Accepted Answer

You can add AT&T International Day Pass to use your cell phone abroad on land and on sea—pay only for the days you use. Explore AT&T International Day Pass

Question 11

Can I bundle AT&T wireless service with AT&T internet service?

Accepted Answer

Bundle and save big. Explore our best bundle deals when you bundle wireless with home internet service.

Question 12

What are the data plan options for my tablet or iPad?

Accepted Answer

You can add a tablet to one of our AT&T Unlimited Your Way® plans. In addition, AT&T DataConnect® plans offer access to nationwide AT&T 5G at no additional charge and options for domestic data use for tablets and other connected devices. Learn more about DataConnect plans.

If you want to get connected for a short trip, check out AT&T Unlimited Day Pass.

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