Wi-Fi Calling
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Wi-Fi Calling

Use your Wi-Fi connection to talk and text when cellular coverage is limited or unavailable.
INSTRUCTIONS & INFO
Prenote info
Wi-Fi Calling is turned on as part of the activation process. To use Wi-Fi Calling, you'll need a Wi-Fi Internet connection and a postpaid AT&T wireless account provisioned with HD Voice. Certain restrictions, requirements or limitations may apply. Visit About Wi-Fi Calling or att.com/wificalling for more details.
  1. TO VIEW WI-FI CALLING STATUS: From the home screen tap the Phone icon.
    Phone icon on the bottom left of the home screen 
  2. Tap the Menu icon.
    Menu icon in the top right corner of the dial pad screen 
  3. Tap Settings.
    Dial pad settings menu expanded 
  4. Tap Call.
    Dial pad settings list with options for "Call" and "Contacts" 
  5. Scroll to and tap Wi-Fi Calling. If Wi-Fi Calling is OFF, select to turn it ON.
    Wi-Fi Calling settings in call settings list 
  6. Tap Get started.
    screen displaying Wi-Fi Calling information 
  7. Tap Continue.
    Wi-Fi Calling information screen with continue button at 75% of the screen 
  8. Review the terms and conditions, then scroll to and tap Continue.
    Terms and conditions continue button on the bottom of the screen 
  9. Read the on-screen prompts, enter your Emergency 911 Address, then tap Verify address.
    Emergency 911 Address form 
  10. Verify the emergency address, then tap Use this address.
    Note: If the address is not correct, tap Enter a different address to re-enter the address.
    Use this address button on bottom of screen to verify address for 911 emergency
  11. Tap OK.
    Wi-Fi Calling confirmation OK button 25% from the top of the screen 
  12. When your phone is connected to Wi-Fi, Wi-Fi calling is on, and a cellular connection is unavailable or poor, you'll see the Wi-Fi Calling icon in the notification bar to indicate that calls will be carried over Wi-Fi.
    Wi-Fi Calling icon in the top left of the notification bar 
  13. Tap DONE.
    Done button in the bottom right of the screen 
  14. Making a call is the same whether on celluar or Wi-Fi. From the home screen, tap the Phone icon, dial the desired number, and then tap the Call icon. You can tell that a call will go over Wi-Fi when you see a Wi-Fi icon within the Call icon.
    Call icon for voice calls to the left of the video call icon on the dial pad screen 
  15. To quickly turn Wi-Fi Calling on or off, swipe down from the notification bar to access quick settings and tap Wi-Fi Calling.
    Notification panel with the Wi-Fi calling icon circled to enable and disable Wi-Fi calling 

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