Learn about the AT&T Secure Family app

Do your children have smart devices? Use Secure Family to locate your family's devices, manage  their internet use, block apps or websites, and more.


Details

AT&T Secure Family® is a family safety app. It helps family members stay connected and safe in the digital and physical world. Secure Family also offers parental controls to help you manage your children’s online activity.

Secure Family is designed for use in the AT&T coverage area and within the U.S. Some features may not work outside this service area. Location accuracy may vary based on the device’s network connection.

Compatible devices

Use the AT&T Secure Family and the AT&T Secure Family Companion apps with these devices:

  • Apple® iPhones® and tablets with iOS® 16 or higher. Tablets may have a display issue that can be corrected by installing and using the iOS® mobile phone app.
  • Android smartphones and tablets with Android® 13.0 or higher. Tablets may have a display issue that can be corrected by installing and using the Android mobile phone app.

Parent and child devices don’t have to use the same operating system.

Get started

  • Sign up for AT&T Secure Family online, in the myAT&T app, or in the Secure Family app. Only the primary account holder can sign up. (AT&T Secure Family is $7.99 per month after the first 30 days, which are free. The subscription auto renews each month unless canceled.)
  • Download the Secure Family app to the parent device (primary account holder).
  • Add the Secure Family Companion app to the child's devices to pair them with your device. Send an invitation to the child's device by SMS or email to install the Companion app. Or, if you have the child's device in hand, you can scan a QR code.

FYI: Secure Family supports up to 10 family member profiles and up to 30 family devices to their Secure Family account. They can also invite family members with other U.S. wireless carriers.

For all details, review the Secure Family User Guide (PDF, 7.67MB).



Features

Location tracking features

  • Real-time location: Locate a family member’s device on a satellite or street-view map.
  • Save a place: Save frequently visited places on a map like work, school, child’s friend’s house.
  • Alert options: Set scheduled or arrival and departure alerts to keep up with your child’s location.
  • Location history: See where a family member has been over the past seven days.
  • Check in: Get notified when a family member has arrived safely at their destination.

Learn more about location tracking features

Internet access features

  • Block internet: Block Internet access instantly when it’s time for homework.
  • Set internet and app time limits: Set scheduled time limits for your child’s daily Internet access or your child’s favorite apps.

Web and app filters

You can control the types of content your child can see based on age-appropriate settings: High (recommended for young users), Medium (recommended for preteens), Low (recommended for teens).

  • Website and app blocks: Block inappropriate apps and websites with age range filters from teens to younger users or customize your own settings.
  • Screen time limits: Limit your child’s daily internet and app access. Restrict screen time across all monitored devices (phone, tablet, iPad) associated with the child’s profile.
  • Usage reports: Get daily, weekly, or monthly reports on your child’s web and app usage to help develop good digital habits.
  • App purchase restrictions: Block access to the App Store® or Google Play™ store to prevent children from buying apps or other content.
  • Internet countdown: Show your child a countdown for when their internet will be turned off or on.

Learn more about web and app filters

Notifications and usage info

  • Emergency Alert: Family member in trouble? They can send an Alert to everyone with the press of a button.
  • Tamper alert: Get an in-app notification or text if your child tries to turn off location permissions or disable the Secure Family Companion app.
  • Battery status: See the status of your family member's phone battery so you know when it’s running low and receive an alert when it drops below 15%.
  • Lost phone ring: Find a lost phone by remotely ringing it for up to two minutes to find its location.

Digital Wellness

With the Digital Wellness guide, you’ll discover effective ways to protect your child’s online safety and wellbeing. Created by digital health and wellness experts, the guide covers topics such as:

  • Anxiety
  • Cyberbullying
  • Phone use limits
  • Social media
  • Mental health
  • Screen time

To access Digital Wellness:

  1. Open the Secure Family app.
  2. Select Digital Wellness from the menu on the left. The Digital Wellness website will open in a web browser.

Review the Secure Family FAQ (PDF, 637KB)



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Last updated: August 25, 2025

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