In-Call Options

Learn what features are available while on an active call.

INSTRUCTIONS & INFO
  1. While on an active call the Active call icon will appear in the Notification bar.
    Note: To make or receive calls from your tablet, you must update your device to the latest software version and set up Numbersync. To add the Phone icon to the home screen, view the Add Apps to the Home Screen tutorial.
    Samsung Galaxy Tab S 8.4 screen shown while on an active call; the "Active call" icon is circled in the notification bar   
  2. To mute or unmute a call, select the Mute icon.
    Tab call screen shown with "Mute" icon circled   
  3. To put the call on hold, select HOLD.
    Hold call button on the active call screen 
  4. When a call is on hold, the Hold icon will be displayed in the notification bar. 
    Samsung Galaxy Tab S 8.4 active call icon in the top left corner of the device 
  5. To resume the call, select RESUME CALL.
    Resume call icon circled on the device indicating how to resume the call 
  6. To add a call to an existing call, select the Add call icon.
    Add call icon circled on the device indicating how to add a call to an existing call 
  7. Select the Bluetooth icon to use a headset with your device. Follow the prompts to properly connect.
    Bluetooth icon circled indicating how to use a headset with the device 
  8. To show the keypad, select the Keypad icon.
    Hide icon circled on the device indicating how to show the keypad  
  9. To hide the keypad, select the Hide icon.
    Keypad icon circled on the device indicating how to hide the keypad  
  10. Push the Up and down volume buttons to adjust volume during a call.
    Increase and decrease volume controls on the top of the right side of the device 
  11. To access the home screen while on a call, press the Home button.
    Home button circled on the device indicating how to access the home screen while on a call 
  12. To return to your active call, select the Phone icon.
    Arrow points to the "Phone" icon indicating how to return to the active call 
  13. Select Return to call screen.
    Return to call screen option in the middle of the list 
  14. To end a call, select the End call icon.
    End call button in the bottom center of the screen 

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