Access Voicemail

Access Voicemail

Access voicemail, check voicemail messages, and view voicemail options.

Prenote infoTo access Visual Voicemail, you must have already Set Up Voicemail. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.

In this tutorial, you will learn how to:


• Access & listen to a Voicemail
• Access Voicemail options


When a new voicemail is received, the Voicemail icon Voicemail icon will appear in the Notification bar.
 

 

Access & listen to a Voicemail

From the home screen, select the phone app Phone app.
 
ACCESS: Select the Keypad tab, then select the Visual Voicemail icon.
 
Image 1
 
LISTEN: Select the desired voicemail.
 
Image 2
 

Access Voicemail options

Select the corresponding icon.
 
Image 3
 
• PLAY/PAUSE: Select the Play icon to play the message. Select the Pause icon to pause the message.
• SPEAKER: Select the Speaker icon to enable or disable speaker mode.
• CALL BACK: Select the Phone icon to call back the phone number.
• DELETE: Select the Delete icon to delete a voicemail.
 
ADDITIONAL OPTIONS: Select and hold the desired voicemail, then select the desired option.
 
Image 4
 
• DELETE: Select Delete to delete the voicemail. Select Delete again to confirm.
• MARK AS HEARD/UNHEARD: Select Mark as Unheard.
• STAR: Select Star to star a voicemail.

Note: Go to Troubleshoot Voicemail for solutions to common voicemail problems.

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